Darlington and Yarm

Darlington and Yarm

Trusted pet care providers. The alternative to pet boarding kennels and catteries in the Darlington and Yarm area.

Areas of coverage includes:

The whole of Darlington through to Teesside including Yarm, and all villages in between including, Hurworth, Croft, Neasham, Middleton-St-George, Sadberge, High Coniscliffe, Merrybent, Middleton-one-row, Great Stainton, Redmarshall, Bishopton, Carlton, Long Newton, Elton, Aislaby, Egglescliffe, Eaglescliffe and Kirk Levington, If your area or village is not covered in the list of areas above please contact us and we will do our best to help.

About Petpals Darlington and Yarm

Petpals Darlington & Yarm began its journey in 2006 when husband and wife team Sallyann & David both decided on a career change from teaching and the Police.

Fast forward to 2020 and their business is now the leading franchise within the Petpals network winning best performance awards in eleven out of the last twelve years. Featuring in the National as well as Local press both David & Sallyann are frequently nominated for business awards within their industry.

In 2018 David become an expert panellist for Petplan (UK) in shaping and publishing their Pet Census with amazing insights into the life of pets today. Check out the results for yourself. (https://www.petplan.co.uk/pet-information/uk-pet-census-and-stories/)

Petpals has grown because of the tremendous team they have built around them – the main photograph shows them all celebrating their 2019 best performance franchise award.

Sallyann says “The secret of our success is our amazing staff always striving to provide a professional and quality service to our customers and their much loved pets. We are proud that many of our team have been with us for over 10 years”

Don’t take our word for it, over 2,500 customers have used our service.

David & Sallyann together with their management team of Vicky Metcalfe (Dog Walking Manager), Sandra Dye (Doggy Boarding Manager) and Jill Forster (Cat Visiting Manager) are immensely proud of their multi-award winning pet care team of, Natalie, Emma, Jayne, Rachael, Lynn, Andy, Diane, Noreen, Liz, Tasha, Louise, Alex, Tony, Vicky and Claire who between them have amassed years of experience with almost every type of domestic pets. Obviously lots of gorgeous cats and dogs, but even some of our more exotic friends such as snakes, turtles, lizards, cockatiels, house rabbits, chinchillas, degus, poultry, pigeons, donkeys and alpacas, free flying budgies and parrots too – the whole team are committed to giving all pets the very best care and attention.

Petpals Darlington & Yarm offers more than just a service, they create a community for their customers to share, and join in with, continuing support for all pet owners, and a fun, informative newsletter are just some examples. You can even follow the fun on Facebook.

They provide a comprehensive range of pet care services designed to meet the flexible lifestyle that are customers have, so whether its one day a year, or five days a week we are her for you providing a 365 day a year service.

With the change in the law in Doggy Home Boarding last year Sallyann & David were delighted to be one of the first to receive Darlington Borough Council’s maximum 5 star awards recognising the excellent quality of care provided. In addition Sallyann has also passed with flying colours the IMDT Daycare & Boarding qualification ensuring Petpals Darlington & Yarm continue to fly the flag for quality and professional standards.

By continually investing in new and innovative products and services for their business Petpals Darlington & Yarm aim to stay ahead, recent additions included a secure web based booking and information service which allows their customers
• to book, alter or amend their own bookings with a fully integrated diary so that booked services are always visible.
• Online database which their team use to know all the routines, behaviours and requirements required to deliver a quality service
• Integrated card payment system featuring a regular payment option
• Instant access to account history and payments.
• A fully integrated App will be available soon

Additionally, they have integrated GPS tracking for dogs into their business. These amazing devices provide accurate information on the dogs whereabouts on any PC, tablet or smart phone device.

Petpals Darlington & Yarm will work with you to create the perfect care plan for your pet(s). We constantly review our service to our customers, who are asked to feedback on quality of care, professionalism, ease of use and recommendation. Nearly half of new customers come from word of mouth – an amazing testament to the quality and commitment from all of the team. Don’t take our word for it see what our customers are saying about us on our testimonials page or via Facebook, Google or Trustpilot.

So whatever your needs are for your much loved pet message us for more information and we look forward to welcoming you and your pets to the Petpals family.

If you would like further information of the services available, please contact them as follows: –

Email to darlingtonandyarm@petpals.com or complete an online enquiry form or call one of our dedicated managers

For all dog walking, dog home visits or puppy visit enquiries contact Vicky Metcalfe on 07966 782226

For all Doggy Boarding enquiries contact Sandra Dye on 07816 585422

For all other pet services – please contact David on 07811 534142

Petpals Darlington and Yarm services:

Discover the full range of pet care services that Petpals Darlington and Yarm offer

Training & Experience

David & Sallyann Gray have completed training in the following:

  • Pet Handling and Restraint
  • Behaviour, Intelligence and Socialisation
  • First Aid
  • Care of Older Pets
  • Pet Sanitation

Your pets are 100% safe, this franchisee is:

  • Criminal Records
    Checked

  • Insured

  • ID Badged

View our home boarding licence

Contact David & Sallyann Gray
Email: darlingtonandyarm@petpals.com
Telephone: 07811 534142
or use the form below