Whether you are planning a holiday, weekend, or business trip away you can trust Petpals to look after your VIP’s and your home.
Our home visit service is the purrrrrfect alternative to a cattery because cats, especially if they are nervous, shy, or elderly, prefer to stay home with their own bed, familiar scents, and surroundings.
It’s cost-effective too with no hidden extras and with no delivery or collection there’s one less thing to worry about before you go away.
Firstly, we arrange a meet and greet with you and your cats at a time to suit you. We have an in-depth care assessment process covering all aspects of your cat’s feeding requirements and routines.
We will also talk to you about cat flap use, litter trays, grooming, vet details and any medication, including insulin injections, that your cat may require.
Finally, we will deal with aspects of your home such as how the alarm operates, waste collection day, plants to water or curtains to open/close. We will also ask you for details of a local key holder in case of an emergency.
Unless something significant changes such as the addition of another cat, no further care assessments are required and if you’d like us to keep a key in our key safe, then we are available to make visits any time, even at short notice.
We usually offer 3 options:
1. One visit per day (usually in the morning)
2. Morning and afternoon visits
3. One visit and set your automatic feeder for a second meal
However, we are happy to offer a more tailored service to meet your individual requirements.
Petpals take the responsibility of looking after your cat very seriously which is why we are members of the Pet Care Franchise Association – who are there to improve welfare standards in the pet care industry.
Our mission is simply to positively enhance the lives of our clients by providing exceptional pet care for their much-loved pet, ensuring we become their best friends friend.
Our dedicated, trained, and professional staff will deliver a safe, fun and nurturing environment for our client’s pets whilst delivering a customer experience to allow our clients to relax in the knowledge their pets and their homes are in safe hands.