Without a shadow of a doubt the service which Sue provides is five stars and I would highly recommend her. Our Cat was just a kitten when we first went away and we thought it would be too stressful for her to go into a catery. Sue visits Marnie twice a day when we are away and gives her food, changes her litter tray and plays with her. Sue is completely trust worthy and even does little helpful things like turning lights on and off or opening and closing curtains for a bit of extra security. She even helped us out in a very sticky situation when we arranged for a friend to look after the Cat, but he let us down when we were abroad, having not fed the cat all day! One quick email to Sue and she popped straight around the check on her and Sue then carried on for the rest of our holiday she was a life saver!
We've now moved away, but until recently when we lived in Bucks we relied heavily on Sue Raynor of Petpals for visiting & feeding our elderly cat when we were out for long periods. Roly got on very well with her, and even when he had a period of being diabetic and needing twice daily injections, Sue was able to do this for us when needed and we had no issues or worries at all. Sue was entirely trustworthy and reliable. She had a long-ish journey to get to us, but she always came when needed without fail and we knew Roly was in safe hands. She is someone you can totally rely upon.
Just a short note to say a very BIG THANK YOU for all you have done to help look after Ted over these past few days - you went above & beyond & we are both so grateful to you! I especially hate having to leave him to go to work & knowing he is going to see you & how much he adores you, makes it so much easier!
I am so glad I’ve found Petpals. My affectionate and company-loving rescued Burmese Ruby (17 years old) obviously loved the care given by Sarah. I returned from holiday to a warm welcome from a happy cat and a lovely note from Sarah. Ruby looked fit and healthy and had obviously enjoyed her ‘holiday’! Thank you Sarah for the care you gave her and thank you Petpals for being there when I needed you! Ruby and I look forward to seeing Sarah again very soon., and I shan’t be using any other company but Petpals.
Fiona and Dave looked after our elderly cat for two weeks recently. They are professional, reliable and very kind. We will use this service again and would highly recommend them.
Roxie loves going out on the party bus... everyone is great working around life’s little challenges ! Thank you everyone at Petpals for giving us a happy dog!
I have been using Billy and Karen at Petpals for the past 6 years to look after my much loved cat George when I'm away from home. They are both totally reliable, conscientious and caring. George is SO much better staying at home than going in a cattery. We are both lucky to have Billy and Karen as our local Petpals. Thanks so much.
My rehomed terrier Milly spends a day each week with Mark and the team at Petpals, and she very obviously loves it. She's delivered home in the evening a tired and happy pup.It's so good for Milly to socialise and play with the other dogs, and her weekly days out have really helped her settle in to her new life. Very happy to recommend!
My cat is 17 and now on thyroid meds. She is a nervous cat and I was concerned about putting her in a cattery. With no family available on bank holiday to pop in and take care of her, I turned to Petpals. Phil was fantastic and put my mind at rest. No requirement was too much trouble. Communication was great. I had a great weekend away knowing that my cat and house were in good hands. I will definitely use this service again. Thank you so much.
Our first time using Petpals Sefton and we could not recommend them more highly. Our dog was looked after like a king whilst we were away and having tried loads of boarding kennels/dog sitters in the past, this is the best service we have ever had - Highly Recommended 😀
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