Phil and Bev have been careing for my dogs since last year. I was very nervous about having anyone come and see to them and was very reluctant. I needn’t have worried at all. They put my mind at rest and the dogs love them. My nervous one took to them straight away which is always a good sign. They will slap the moisterizer on them ( a hairless breed) and even had to get personal with 1 once with a sore male part. I would not use anyone else 100%. Trustworthy. Use them with the confidence your 4 legged family member will be treated as their own

We are so pleased to have discovered Sue at Petpals. It was clear at our first meeting with Sue that our 2 rescue dogs were quite comfortable and smitten with her, especially Holly who is usually very nervous of new people. This gave us the reassurance that Holly & Harry would be happy when out & about. Sue kept us updated everyday with the fun & antics that they all got up to while out on their walks and the photos proved how relaxed & happy they looked. Sue goes above and beyond for her clients. We can’t thank Sue enough.

Sue and Sarah have been so great walking our dog , she gets so excited waiting for her morning walk and they don’t mind where she takes them ! Glad I found them and wouldn’t use anyone else , complete peace of mind and really nice people . A pleasure to recommend them

James walked my German Shepherd bear for the first time whilst I was away recently. I was very nervous about the process of trusting my loving pet in someone else care. James made this a smooth and easy process and Bear loved it.
I would recommend James to anyone and Bear is looking forward to his next adventure.

My cat Holly needed a visit to the vets and James made this journey, and visit very comfortable for both of us Have already booked another appointment with James for Holly's next visit Feel very happy to have discovered Petpals.

We have used Petpals a couple of times now to look after our tortoises, following a bit of a disaster with another local service.Without fail Phil quickly responds to both Email and WhatsApp messages. On this last occasion (we were away for 3 weeks), Phil was the primary visitor with back up from his wife Alex, along with a friend, Tamsin.At the end of the period, Phil made available a daily log which provided notes on the care given, along with how much food has been eaten and how active the tortoises have been (it's usually pretty clear by how messy their house is). It provided us with a comprehensive update on how well the Torts have been, while we were away.The enclosure has a camera but we only dropped in a few times, through curiosity, as Phil’s friendly and professional approach, along with regular updates gave us the confidence that they were in good hands.In addition to the usual pet sitting services, Phil also picked up more food for the torts when the food was running low and kindly kept an eye on a leak we have in our conservatory (which we are waiting to be repaired). Replacing, washing and drying the towel we are having to keep on the window sill to ensure we didn’t come home to a wet mess on the floor.To help with security, post was picked up and had we wanted them to they will open and close curtains and turn lights on and off, when required.They truly do go the extra mile! I honestly don’t think we could ask for a better service and will certainly be requesting their services going forward.Thank you!

I can't praise Petpals enough! I had a family issue arise & needed to arrange cat care at fairly short notice. Husdon had never been left for more than eight hours & never overnight. Phil gave me peace of mind at the initial visit & I felt reassured that everything would be OK. I had WhatsApp updates to let me know Hudson was relaxed & friendly, even sitting on Phil's lap! Hudson enjoyed being groom with the mitts I left out, so totally spoilt. I even had to extend the stay which was no issue at all. I would certainly recommend & use them again.

The Petpals team have looked after our fur baby for nearly a year now and we cannot be more impressed. They accommodated nervous parents with liaison with the dog walker. Sonia is always easy to contact and is very approachable. Our fur baby cannot wait to go on her pack walks each day and this along with time has helped with socialisation, separation anxiety and chewing. The dogs are at the heart of all that they do and Petpals are worth every penny. Keep up the fantastic work. We look forward to many more happy years together xx

James provides a fantastic service with pet transport, always punctual and helpful each trip. Really recommend this service to anyone who needs pet transport.

Fiona and Dave and the team have been great walking our dogs when we were at work and now we are retired we still ask them to walk him once a week because we feel it does him good especially when he was a youngster. We really rate them and maybe more importantly our dogs have always loved them too. Our appreciation and confidence in them has always been the same 2009 and counting!