My dog, River, is both blind and diabetic so needed a lot of care while we were away. I didn't want to leave her in kennels so I was over the moon when I found Petpals online. They sent several updates, photos and videos so even though I was told I could call anytime I never felt worried or the need to check up on her. The host, Jackie, was really well set up and accommodating with River's particular needs and I couldn't be happier with the service. Thank you so much!
Jacques and Max had a lovely time with Bev and Phil for the 5 days we were away. Bev and Phil were really helpful and efficient with the booking process and were very flexible with when they could visit our fur babies. Would highly recommend them as a company for looking after animals and would definitely use them again. They made the whole process smooth and stress free. Thank you Bev and Phil.
This was the first time we have used Petpals services and my goodness, Wendy far exceeded all our expectations. With 2 visits daily to see to our rather precious moggies was a massive relief for us whilst on holiday. I have always worried about their welfare in catteries but this one to one service truly suited us all. We had a daily report of the situation with a photograph of our cats attached, so each morning the children waited patiently each day to see what they were up to (a really lovely touch Wendy.) On return everything was left very clean and tidy as if she hadn't been there. Bowls were all washed and all the rubbish gone. More telling is the relaxed nature of both cats stretched out in the garden as opposed to crawling away under the bed on the return visit from the cattery. I cannot praise the professional services we received enough and will definitely be using them again. I only wish I had heard of "Petpals" years ago as this is the answer to all my prayers. Thanks again for your fabulous 5 star service.
Hi Jean, just wanted to say a little thank you for being so accommodating over the last few weeks and months. We hope you have a lovely summer and I'm sure Mabel and Sid will be looking forward to your visits in September.PS. Mabel and Sid send big licks and lots of thank you's for all of the ball throwing.
When our last dog walker retired Deborah stepped in to walk Our CKC Alfie when no one else would have him. He took to Deborah and his doggie pals immediately and you could tell he loved his outings. Now due to Alfie’s ill health we have had to stop. Thank you Deborah and team for giving Alfie a wonderful year. I highly recommend you and your services.
I live on a boat and my car was parked elsewhere. And my little dog poppy became unwell. So I phoned Ron on a Sunday morning waking him up. But wonderful Ron came to our rescue and took us to our vet appointmentWhat an amazing man. Can't thank him enough, so kind and very reasonable. Would definitely recommend him. This is a gentleman that cares for your pets and humans too as if they were his own.
5* all the way!Have been using Pet Pals (Matt and Louise) for about 4 years now and never had any issues.Archie loves seeing them and all his doggie friends every week on his dog walks.Fantastic service!
Maxine and her colleagues (especially Dave and Della) have provided care and love for our darling dog Scruffy since 2011 (now sadly departed June 2020). Scruffy loved his walks with the ‘pack’ 4 days each week, and his chums in Petpals was his second family. I cannot thank Maxine and Petpals enough for all the walks, care, and love they gave to Scruffy and would recommend them to anyone looking for a 5-star service for their pet.
Tina and Neil are amazing animal people who will take on long term pet care for people who are at work all day or away. That walk in the daytime when you aren't at home means you can feel safe in the knowledge your pet is comfortable till you get home.
Our Cockapoo Ruby has been with Paul and Helen since she was a puppy, she's now nearly 6 years. Ruby loves her daily walks with her doggy friends and she often boards with them when we go on holiday. Paul & Helen treat her like one of their own and it's obvious that Ruby adores them. I would highly recommend them.
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