When you can count the number of people you trust to look after your dog on one hand and they are your world - look no further than Wendy and the team at Petpals for support. After losing my husband suddenly almost 5 years ago I needed help with our nervous and sometimes difficult Shepherd so that I could get back to work and not be constantly worried about how she would be. I think I probably needed more reassurance than my dog - but Wendy was absolutely brilliant with both of us - I honestly don't think we could have managed without her. Keeva loves both her and Mandy - they are completely lovely people and sooooooo good at what they do. I can't recommend them highly enough.
We are so happy that we came across Matt and Louise. They were due to look after our cat over Easter and then we bought another kitten, but it was no problem at all adding her into the arrangement. Matt completed a pre-visit to meet our cat and collected information right down to the cats' finest preferences. We received updates each day whilst on holiday and from the very first day we felt completely relaxed leaving the cats at home and didn't worry one bit! It was also nice to know that someone was coming to the house each day, so we knew the property was in safe hands.We've already booked Matt and Louise again for our summer holiday, as we are confident in their personal service to our cats.Thank you so much!
I have used Pet Pals for some time now and I am always very impressed with how professional they are. Our cat is very nervous but always seems happy and relaxed while we are away. Tracy or Phil text the first night of the visits to say how Billie is and then leave a note for when we come home to let us know how Billie was and if there was anything to report. Tracy pr Phil will change the cat bedding if needed and the feeding area and room/s Billie sleeps in are kept spotlessly clean. Very much appreciated and I highly recommend PetPals !
What a brilliant service from Petpals, giving us confidence to leave Tigger and our home with people we knew who would care and go beyond just the 'feed and go' routine. With our time away, we knew that Tigger would be in safe hands, and we even received updates and photos which was a nice touch. Matt even managed to woo Tigger into giving her yummy rubs and attention, and she is not one that easily lets strangers do this. They even fill out a daily log sheet which was nice to read on our return home. You can tell that Matt and Louise love what they do and don't see it as just a job. We will definitely be using Petpals again and Tigger will be happy to see Matt again.
Ezra and Saffron have been walking my lab Rosie for over a year now and she gets very excited when she sees them so that is recommendation enough in my book. They have always been very professional and accommodating, I couldn't recommend them highly enough.
Top marks to Wendy and her fabulous team for looking after our very nervous cat so brilliantly while we were on holiday. Nothing was too much trouble and we came home to a relaxed happy cat! Will definitely be using Petpals whenever we go away in the future.Really loved reading the visit log to see what our cat had been up to in our absence too!Many, many thanks - we really couldn't enjoy our holiday without knowing our cat was being so superbly looked after.
So pleased to have found Petpals Grantham to look after our two 'senior' cats. Wendy was superb from the outset, nothing was too much trouble and we felt very reassured that Milly and Amber were in good hands whilst we were away. Would not hesitate to have Wendy and her team look after them both again.
Thank you to all Petpals walkers who have been looking after our whippets for the last two years. Thank you for always providing caring, reliable and most of all fun walks for Tilly and Walnut
We recently used Petpals Grantham and were hugely impressed with the level of professionalism and care that they provided. Wendy was a delight to deal with and went above and beyond to offer us exactly what was needed. We will certainly be using them again in the future.
Once again petpals to the rescue ✨ while we went away for a week we had piece of mind knowing our beloved kitkat was being looked after in our own home as she has terrible anxiety and would hate going into the cattery so the wonderful staff at petpals came and fed her each day and made sure she was okay I would definitely recommend this service to anyone who wants first rate care and service for your pet. Thank you so very much