We are absolutely delighted with Petpals!They are 100% reliable and are so very kind to our elderly dog. We go out for the day and since having Petpals we do not have to worry at all about the care given to our dog. I would highly recommend having Petpals!
We have had a brilliant experience with Pet Pals, they were available at very short notice and came over for an initial introduction to ourselves and our cat the day after contacting them. Bev came in twice a day to feed and fuss our elderly company loving cat for the week and while we were away we received texts to assure us he was okay.Bev went above and beyond what we expected and picked up our post/left lights on for us and cleaned out the litter tray. On our return our cat was very happy and has clearly been well looked after. We felt completely confident leaving our beloved cat in Bev and Phil’s hands and will definitely use this service again when we go away! They both are very thorough and clearly care about animals, we really appreciate all of their help.
Fantastic service by Petpals Darlington & really appreciated the daily updates with photos while we were away! Thank you Jill for taking such excellent care of Phoebe who looked so happy & relaxed on our return!
I have been using Petpals for years and they're great. Rooster and Buddy are very happy to be in their own home, eating their own food, when I go away. Wonderful to call on in an emergency, great to have around. Would be lost without them.
I know I can rely on Maxine and Anna to feed our antisocial cat, Ruby, when we are away. It’s great to read the log when we come home as it lets us know if Ruby has actually moved off the bed! I would not hesitate to recommend petpals Cardiff North.
Huge thank you to Patricia for the fantastic job she did looking after Oscar & Lily. I really appreciated the daily updates whilst I was away plus the above & beyond cleaning up after one of the kitties was sick. Thank you so much 😊
I knew instinctively on first meeting Sharren that I'd made the right decision to have her look after my fur babies! I have two elderly cats who became very distressed last year when they stayed at a cattery. This year couldn't have been any different. Both boys were so happy & content when I got home. Normally when I've been away they're sulking with me when I get back but this time they were so chilled!I loved the regular updates & pictures Sharren provided during my holiday as well as returning home to the daily log of what the boys had been up to was brilliant.I can't thank Sharren enough for the good care and snuggles she gave my boys.I will definitely be using Petpals again ⭐😻
My dog, River, is both blind and diabetic so needed a lot of care while we were away. I didn't want to leave her in kennels so I was over the moon when I found Petpals online. They sent several updates, photos and videos so even though I was told I could call anytime I never felt worried or the need to check up on her. The host, Jackie, was really well set up and accommodating with River's particular needs and I couldn't be happier with the service. Thank you so much!
Jacques and Max had a lovely time with Bev and Phil for the 5 days we were away. Bev and Phil were really helpful and efficient with the booking process and were very flexible with when they could visit our fur babies. Would highly recommend them as a company for looking after animals and would definitely use them again. They made the whole process smooth and stress free. Thank you Bev and Phil.
This was the first time we have used Petpals services and my goodness, Wendy far exceeded all our expectations. With 2 visits daily to see to our rather precious moggies was a massive relief for us whilst on holiday. I have always worried about their welfare in catteries but this one to one service truly suited us all. We had a daily report of the situation with a photograph of our cats attached, so each morning the children waited patiently each day to see what they were up to (a really lovely touch Wendy.) On return everything was left very clean and tidy as if she hadn't been there. Bowls were all washed and all the rubbish gone. More telling is the relaxed nature of both cats stretched out in the garden as opposed to crawling away under the bed on the return visit from the cattery. I cannot praise the professional services we received enough and will definitely be using them again. I only wish I had heard of "Petpals" years ago as this is the answer to all my prayers. Thanks again for your fabulous 5 star service.
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