Supporting Your Success

There is a comprehensive range of support offered when purchasing your Petpals franchise. As well as initial training and ongoing support, we encourage all franchisees to take part in the annual conference, to exchange and share ideas.

Petpals supports your success

What help will I get?

If you have the qualities listed in the Being Successful section, then Petpals will enjoy working with you to develop these attributes during your initial and on-going training, together with a friendly and proactive support in setting up, maintaining and expanding your franchise. Your initial training will be tailored to suit your individual needs, if you have good pet skills, then we will concentrate on the skills required to own and operate your own business. If you are not happy, then we are not happy and will address any issues by internal consultation. We have found that following the Petpals Pawprint for Business Success, and with hard but enjoyable work developing your area with our support will lead to a healthy, flexible and secure future.

We run an annual conference, that all franchise owners should attend. The conference provides the information you need to remain successful and we encourage active participation. You will receive valuable tips and information from our best performing franchises and also break-out sessions to share ideas and concerns you have that other franchises may have overcome.

Don’t take our word for it, see what our franchisees have to say about the annual conference….

  • Thanks for doing such a great job of organising the AGM. As always I get loads out of it, as well as having a great time. Even though I’m probably one of the longer servicing franchisee’s I still get loads out of it and always come back ready to implement new ideas passed on from the others. As far as I’m concerned it’s a must in my diary and next year is already in there! Sarah Richardson, Petpals (Stockport)
  • It’s always great to get together each year and share ideas/problems. I found the employment workshop most useful to find out how other franchisees paid their staff and to compare. Also the pension information provided was useful and have since looked up where we stand with it so we are prepared. Like the venue too!! Tina Fisher, Petpals (Loughborough)
  • Thanks for hosting a good AGM yet again guys, enjoyed exchanging notes and socialising with the gang! Emma  at Crewe was very helpful and Sarah, brilliant, myself taking lots away again from many. Maxine Neal, Petpals (Cardiff North)

SGN