Petpals Southampton in re-sale success story!

18th October 2018

Monique Nixon standing by her Petpals van


We’re delighted to announce that Petpals Southampton has been purchased by one of its existing clients, Monique Nixon.

Monique, (47) had been a client of Petpals Southampton, owned by Victoria McGuire, for eight years when she heard that Victoria was selling the business.

She liked it so much she bought the company! 

After plenty of research and talking to other franchisees, Monique took the brave but confident step of giving up her job as a personnel assistant to the director of training services at NATS in Whiteley, to purchase Petpals Southampton and run her own business for the very first time.

Pet care services

Petpals Southampton had been trading successfully for 10 years previously, providing a dog walking, dog boarding, cat and small pet visiting service to pet owners in Southampton since 2008.


Monique said,

‘Although it was a big step leaving my job I knew I was doing the right thing.  It allowed me to realise a personal ambition of working with animals, plus I could see it was a fantastic opportunity for a significant career and lifestyle change, into a job I’m passionate about.’

Animal lover

Monique grew up with a variety of pets including two rescue dogs, Archie the Boxer and Scooby the Dogue de Bordeaux. She is now the proud owner of a Rhodesian Ridgeback called Rudi.

On a daily basis Monique and employee Nicky Purdue will be caring for dogs who come to stay as ‘Dog Boarders’ plus going out on several walks a day with dogs who’s owners are at work. They will also be visiting homes to feed and care for cats and various other small caged animals e.g. rabbits, guinea pigs, fish etc.

Commenting on the decision to buy a franchise Monique said,

‘The difference between buying a resale franchise territory and simply starting up my own pet care business is huge. Firstly Petpals Southampton already has a full list of customers and a great reputation which is obviously a pretty good start. Secondly I’ve got the very experienced team at Petpals head office right there beside me, to answer all my questions and offer me support. From day one they’ve been great, responding to all my enquiries and concerns and keeping me fully informed on the process and timescales. They’ve also helped over 50 other franchisees to build their businesses so they must be doing something right.  In early October I spent three days with them at head office which was really useful too.’

Monique continued,

‘One of the other benefits of buying into a large franchise, such as Petpals, is the unofficial support you receive from the 50+ other franchisees. We have our own private digital platform where I know I can ask questions and one of them (or more!) will always know the answer. I can also read about other people’s experiences and best practice; you can’t buy that kind of advice and I know I’m going to find it extremely useful, especially in the early days as I find my feet, or should that be paws?’

Welcome Monique!

We are delighted to welcome Monique and Rudi to Petpals and look forward to helping her grow her business in the coming weeks and months. If you would like Petpals Southampton to look after your pet when you are at work or on holiday please contact them on:

If you are interested in buying your own Petpals business, be it a resale territory or starting up in your own area, please visit our website

ENDS                                                                                                    OCTOBER 2018