Testimonials

Petpals Stockton-on-Tees - Testimonials

Areas of coverage includes:

The whole of Stockton including Norton, Billingham, Wolviston, Hartburn, Ingleby Barwick, Thornaby, Carleton, Redmarshall, and Stillington.

Our Testimonials

Average rating:  
 35 reviews
5
by Wendy Bake on Stockton-on-Tees

Can you please pass my huge thanks to Elaine who has looked after our cats and tortoises for the first time. She has given fantastic visit updates, looked after them all perfectly (giving special attention to the tortoises who some ppl find a bit daunting) and left us a lovely handmade gift and card on our return.Judith was always fantastic and it's a massive peace of mind to know that Elaine is equally as kind and trustworthy with our fur/shell babies.

5
by Emma Medd on Stockton-on-Tees

Please pass on our thanks to Judith for locking after Louis & Ella whilst we were away - they are both quite timid & this is the first time we left them to go away.Emails from Judith with photographs were really reassuring - she even managed to coax Louis out of hiding & became his new best friend with some treats!!Thanks again.

5
by Eric Cassee on Stockton-on-Tees

Judith always looks after Albi & Charlie and fusses them when we are away. Totally recommend Pet Pals.

5
by David S on Stockton-on-Tees

Judith has been fantastic with Solly when I've been away in recent weekends. The report emails with pics and description of the visit give great comfort when you are away from home. The booking and paying systems are straightforward and easy, taking away a lot of potential hassle. Highly recommended. Thank you!

5
by Jo walker on Stockton-on-Tees

I Cant thank Petpals and, in particular Judith, for the care given to Misty while I have been away. After a trip to the vets on Sunday I was in 2 minds whether to go away on Monday. Judith k owe Misty by now, her purrsonality and habits. I left a note explaining what had been happening and the in-depth service reports and photos, paying particular attention to my areas of concern, put my mind at ease and allowed me to enjoy my break. Thank you so much xxx

5
by Val Bilton on Stockton-on-Tees

Thank you Petpals Stockton 🙏 Zeus has had so many amazing happy times in such a short space of time!We’d highly recommend you to anyone looking for pet care 👌🏻💜🙏

5
by Michelle Coles on Stockton-on-Tees

Petpals are great, we got Ruby in 2020 and because of lockdown she was very nervous of strangers, they had so much patience with her and helped her build up confidence on her walks and also with boarding, she now looks forward to her walks with the team and her pals. I have total peace of mind when im at work, or away on holiday that she is having the best time and the photos and messages are such a lovely touch. I could not recommend them enough they are great.

5
by Beth Williamson on Stockton-on-Tees

I have used petpals for several years now for both of my dogs and have always had piece of mind that I can fully trust the team with the girls and that they will be looked after wether out walking or boarding whilst we are on holiday. A special mention to Lee who always goes over and above. She is the girls best friend and mine also when she even washes them before dropping them off if they have been enjoying them self a little too much and found a nice pile of something smelly to roll in!Great service ☺️

5
by Sohini Mitra on Stockton-on-Tees

Petpals is the best thing that has happened to us and our little puppy Rolo. The ladies ( Christine, Lee, Kristine and Jayne) have been looking after Rolo from when we got him. I remember I was so anxious and worried to leave Rolo and go to work but Sally Ann’s very first visit put my mind at rest. I knew then that Rolo was in the safest hands! The staff are so caring and look after Rolo like their own - leaving messages for me about how Rolo has been and if they see something not right about him - they give me the correct feedback which is very helpful. Being a first time owner, I am always worried about whether I’m doing the right thing and I like to take advice from Christine who is very experienced and knowledgable and quick to put my mind at rest. The ladies love Rolo and Rolo absolutely adores them - he knows the sound of the van and waits for them every afternoon. I can go to work in peace knowing that he is having a lovely time with people who genuinely care for him. These ladies are truly animal lovers! Thank you Petpals and the whole team - our lives are so much easier knowing you are there for Rolo.

5
by Wendy Thomas on Stockton-on-Tees

The team, Christine, Lee & Kristine have been looking after our rescue Border Collie Toby for the past 10 years. Toby was 4ish when we got him and has been a challenge with lots of phobias, which is typical of border collies. Toby is now very old and is heading towards his final days. I can't tell you the comfort it gives me to know that the ladies are looking after him. They know I worry about him, especially now and they leave me little notes to say how he has been whilst I'm at work. I honestly can't recommend them enough, They are fabulous ladies whose love of dogs is evident. They are wonderful people, reliable, trustworthy and I know they have Toby's best interests at heart. Well done ladies, Toby loves you.

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