Testimonials

Petpals Norwich - Testimonials

Areas of coverage includes:

Norwich City Centre & Surrounding Areas, Catton, Cringleford, Drayton, Earlham, Eaton, Hellesdon, Lakenham, Mile Cross, New Costessey, Sprowston, Thorpe Hamlet, Thorpe Marriott & Thorpe St. Andrew

Our Testimonials

Average rating:  
 44 reviews
5
by Louise Griffiths on Norwich

I think it must be nearly 9 years that you've been looking after our boys as Oulton is 10 this week! We've always been relaxed when we're on holiday as we know they're so well looked after. We never needed to worry about Cadwell's diabetes because we knew you'd take great care of him, giving him his twice daily insulin, clearing up after him as his toilet habits became messy as he got older and taking him to the vets when he became poorly when we were away.You'll soon be welcoming our new boy Thruxton to the Petpals family and we know that he and Oulton will continue to be in safe hands.

5
by Cat Client on Norwich

Thanks as ever for looking after my cats. It’s like having g a visit from the SAS 🤣🤣 Not an inch of anything out of place or any empty packets or mess in the sink. Very impressed!! 😀😀

5
by Tom on Norwich

Thank you so much for everything you do, you’ve been amazing from ‘Day 1’! From your words of wisdom & all the advice about taking on a new pup, to carefully introducing him to your other regulars & letting him develop & find his feet. I feel very confident that he’s in the best possible hands, & I wouldn’t want to leave him with anyone else. Your 5 star license is so well deserved, congratulations guys! Love from the boy wonder & Tom x

5
by Suzanne on Norwich

My dog adores Mark and Lucy. They have taken fantastic care of him since he was a puppy. Highly recommend them.

5
by Etta Geras on Norwich

I arrived home to find two very happy, healthy cats who even asked for fuss straight away! It is good to have people I trust so much looking after my two. I had a wonderful time with friends and family whom I had not seen for over two years, without worrying about Cosima and Benjamin, & I am so grateful. Thank you.

5
by Deirdre on Norwich

Mark and Lucy take exceptional care of our dog, He is always so happy to see them, and comes home well exercised and looked after. They have been able to cover at short notice and be flexible when I have needed it for work. I am a keyworker and they offered to take care of our dog if I needed to isolate , quarantine or got ill with COVID, and it was great to know they were in the background providing this support.

5
by Dog Walking Client on Norwich

I cannot thank you both enough for taking Brinkley to the beach, and on your day off too! He clearly had the best time, and it meant we were able to take our little non-fur-baby out for a day trip. Thank you so much x

5
by Ginger on Norwich

Having used Petpals (Norwich) for almost 10 years, I can honestly say that Lucy & Mark have always gone above & beyond with our 2 dogs & we wouldn’t dream of using anybody else. They are knowledgeable, reliable, incredibly flexible & always more than happy to help. We have recently acquired a new pup & we’re delighted that Petpals (Norwich) are here to support us.

5
by Dog Walking Client on Norwich

Mark and Lucy have been utterly phenomenal, as 3 of us became ill the last 3 weeks. We literally do not know what we would do without Petpals! To know our lab is happy and cared for means so much. But most of all their flexibility and support at this awful time, was just so appreciated. Superb service. 👏👏👏👏

5
by Karen on Norwich

Fantastic! I can not fault this business. The best company in Norwich.

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