Darlington West

Petpals Darlington West

Trusted pet care providers. The alternative to pet boarding kennels and catteries in the Darlington West area.

Areas of coverage includes:

Darlington, Hurworth, Croft, Stapleton, Merrybent, and Walworth.

About Petpals Darlington West

Sallyann launched Petpals Darlington in 2006 which has now grown into one of the most successful franchises in the Petpals network providing a full range of services to over a thousand customers. Such has been their success that Darlington is now operating as two areas Darlington West which covers the areas shown above and Darlington & Yarm.

Sallyann had a background in education before starting Petpals, whilst David was a former Police Officer and spent many years in a senior management role for a top UK retailer before deciding to join his wife in running a business centred on their joint love of animals.

Sallyann and David are committed and experienced pet carers and their current menagerie includes three beautiful dogs, a retriever called Jasper, a lemon cocker called Eli and a rescue dog (from Dogs Trust) called Gem, a cat called Tigs, an aquarium full of fish and a horse called Taff.

Jasper has been made an “official partner” of their team and has his own Facebook page and is the official “fitness coach and socialiser” for all the dogs as well as being the editor of their monthly newsletter. His fame continues to spread and he regularly features in the local news media including The Northern Echo. See our news page for more information.

Sallyann & David together with their pet care team of Sandra, Emma, Vicky, Rachael, Lynn & Jayne have amassed years of experience with almost every type of domestic pet. Their daughter Natalie has recently joined the family business. Obviously lots of gorgeous cats and dogs, but even some of our more exotic friends such as snakes, turtles, lizards, cockatiels, house rabbits, chinchillas, degus, poultry, pigeons, goats, free flying budgies and parrots too – the whole team are committed to giving all pets the very best care and attention.

Petpals Darlington West offers more than just a service, they create a community for their customers to share, and join in with. Regular community dog walks, continuing support for all pet owners, and a fun, informative newsletter are just some examples. You can even follow the fun on Facebook.

Whether you use the service once, or 365 days a year, Petpals Darlington West will work with you to create the perfect care plan for your pet(s). We constantly review our service to our customers, who are asked to feedback on quality of care, professionalism, ease of use and recommendation. Nearly half of new customers come from word of mouth – an amazing testament to the quality and commitment from all of the team. Don’t take our word for it see what our customers are saying about us.

In addition Sallyann & David are now proud members of Checked & Vetted, who are based in the North East who provide independent referencing and vetting of businesses to ensure companies are who they say they are and are constantly monitored to ensure the quality and delivery of their service.

So whatever your requirement, be it out at work, going on holiday, or even taking that spontaneous day out, Petpals Darlington West will provide you with complete piece of mind by taking the very best of care for your family pet.

Our Services

Discover our full list of services and details

Training & Experience

David & Sallyann Gray have completed training in the following:

  • Pet Handling and Restraint
  • Behaviour, Intelligence and Socialisation
  • First Aid
  • Care of Older Pets
  • Pet Sanitation

Contact David & Sallyann Gray
Email: darlingtonwest@petpals.com
Telephone: 07966 782226 - 07816 585422
or use the form below


Your pets are 100% safe, this franchisee has been:

  • Criminal Records Checked
  • Insured
  • ID Badged

SGN