Testimonials

Petpals Darlington and Yarm - Testimonials

Areas of coverage includes:

The whole of Darlington through to Teesside including Yarm, and all villages in between including, Hurworth, Croft, Neasham, Middleton-St-George, Sadberge, Merrybent, Middleton-one-row, Great Stainton, Redmarshall, Bishopton, Carlton, Long Newton, Elton, Aislaby, Egglescliffe, Eaglescliffe and Kirk Levington, If your area or village is not covered in the list of areas above please contact us and we will do our best to help.

Our Testimonials

Average rating:  
 96 reviews
5
by Sandra MacGregor on Darlington and Yarm

Thank you Elaine and David for looking after Tabitha Tosca and Gus while we were on holiday. Special thank you to Elaine for the lovely gift in memory of Tomkins, so kind of you.

5
by Sharon Dixon on Darlington and Yarm

I cannot express enough how wonderful the service is and how grateful I am to you all, especially Rachel.

We will definitely be booking you again for any future holidays.

5
by Elaine Hutchinson on Darlington and Yarm

I would like to formally convey my sincere thanks to Rachel (and whoever helped her) during the visit to our cats on Friday 19th April. Rachel was unable to gain entry to our house as I had completely forgotten that I had changed a faulty porch lock some weeks before!
Their communication, quick thinking and ability to resolve the situation meant that I didn’t have to make a 3 hour round trip home. She offered to collect a key from the cleaner and reassured me that everything would be ok. She certainly went over and above anything I would have expected and for that I’m truly grateful.

5
by Sprout's Owner on Darlington and Yarm

Jill, back in February Patricia looked after my daughter’s hamster, Sprout. She introduced Sprout to cucumber as a source of water, and he absolutely loves it. As Patricia found out, it’s a good source of water for old hamsters that struggle with the usual drinking spouts, and Sprout is still going strong at the ripe old age of two and a half thanks to his daily slice. Catherine wanted me to pass on her thanks to Patrica xx

5
by Samantha Toulson on Darlington and Yarm

Rachel, thank you so much for all the love you have given my babies. My boys love your updates they ask me every day to see them and say they miss the cats.

5
by Bree Stamp on Darlington and Yarm

Princess Pistache has been going to Petpals for nearly 10 years now. I also have some small animals that are very well looked after by the team while we are away. Every team member is amazing and that spans across EVERY team. Pistache loves her home from home holidays and the walking team are so flexible and all clearly love their jobs. I am very lucky to have found them and would recommend to anyone.

5

I moved recently to Darlington. I found this franchise on the internet and honestly I was a bit nervous about leaving my house and my fur ball with someone whom I didn't know, this franchise is very professional, nice and friendly, I'm receiving regular emails with pictures of my cat. My cat is very happy with the sitter and honestly I think she likes the sitter more than me.😅😅😅 I would highly recommend this franchise for the sake of your pet and for your peace of mind.

5
by Anna Wilkes on Darlington and Yarm

Our two border terriers have just had the best stay with Carole who looked after them so well, they really were part of her family during their stay. Carole kindly provided daily updates, videos & photographs which was really appreciated as it’s always a worry when we leave our girls behind for a holiday. Carole’s thoughtful updates helped settle our minds & the girls looked like they were having a great time in a safe & loving environment. I wouldn’t hesitate to recommend PetPals & a huge thank you to Carole 😄

5
by Felix Gladtz on Darlington and Yarm

My wife and I were overall very happy with how our cats were taken care of and how you provided daily updates with pictures!What made everything especially worth it for us is that we could keep our cats in our home carefree rather than giving them to a home which they're foreign to and may not feel comfortable in.Everything was kept very simple through your portal as well!

5
by Natalie on Darlington and Yarm

The cat sitting team have been amazing. They looked after Tia when she took seriously ill while we were away and when we’re back they were so kind asking for updates on her. I didn’t hesitate to contact them when we got Smudge and were going away. They do a fantastic job and the updates always help to put my mind at ease

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