Petpals Basingstoke - Testimonials

Areas of coverage includes:

Chineham, Lychpit, Old Basing, Sherfield on Loddon, Sherfield Park, Popley, South Ham, Black Dam, Oakridge, Rooksdown, Marnell and Basingstoke.  

Our Testimonials

Average rating:  
 19 reviews
by Paul on Basingstoke

Alex provides transport for my 3 year old German Shepherd, who regularly needs the Vet. In the last 12 months she has come to the rescue at short notice on many occasions and provides an absolutely outstanding service. I would recommend her without hesitation to anyone requiring assistance with their pets.

by Ailsa on Basingstoke

Alex has been looking after my two cats for about 18 months .One is a nervous diabetic cat , who needs injecting twice a day and the other is an attention seeking , vocal cat.We come home to a tidy house and content cats .

by Anne on Basingstoke

Alex has fed my three cats several times, and has always given them the care and consideration I should wish - taking time to stroke them and check that they are OK. Sadly, the cats and I are moving out of the area so will be unable to use Alex again, but I recommend her to those wishing the best for the pets and to have peace of mind when they are away.

by Anonymous on Basingstoke

When I got my new spaniel Bella last year, It took me a very long time to find the right person to trust to walk her. Alex made me feel very comfortable and Bella clearly loved her! Alex was calm and confident, which Bella needed as she is a lively girl! I would have no hesitation recommending Alex - reliable, kind but firm and goes over and above when visiting, even tidying up all the cushions that have been knocked off the sofa!I only wish she did the area I moved to recently - I never quite found the same service here! Thanks Alex!

by Karen Smith on Basingstoke

Alex has been looking after my puppy for about 4 weeks, when I get home he is very happy so I know he loves the visits from Alex. I love coming home to the notes saying what he has done and who he had met. I hope the relationship between me, Alex and my puppy continues into the future. I do not think I would trust anyone else with him. Thank you.

by Kary Freeman on Basingstoke

Alex started walking my 2 dogs for me last year when I went on holiday and I was so glad I found her! She understood the needs of both my dogs and treated them as individuals. One was elderly and had to be kept on the lead and the other was young and needed to be exercised and Alex managed to do this on the same walk no problem. Unfortunately my elderly dog passed away a few months ago but Alex still walks the other one when I'm away and my daughter who stays at home says Nala perks up the minute she hears Alex's van pull up outside and the welcome she gives her as she comes through the door just says it all. I would recommend that anyone who wants their dog to get the same treatment as they give them when they can't to contact Alex. She is a lovely genuine lady.

by Priya on Basingstoke

Alex has offerred the best cat care service in all of Basingstoke that we have tried, and we tried many! We were so worried about our last incident with a so called pet carer, but Alex has proved all our fears wrong. She has been amazing with our kitties proving to be true to her word, professional, kind, caring and hard working. She keeps daily reports and provides updates, ensures the house is tidy from all their mischief and goes above and beyond to make us and our cats feel comfortable and at ease. I would highly recommend her services to anyone looking for petcare. Thank you! XX

by Amanda on Basingstoke

Alex from Petpals came to see me and our two kittens at short notice after an unsuccessful cattery stay. I was confident after meeting Alex that she would look after them both, and went away happy. I've since booked Alex again and wouldn't hesitate to call on her when I'm next away. She was also happy to administer medication - that was reassuring.

by Tony Gilligan on Basingstoke

Alex provides a very professional service and we have piece of mind that our Alfie is well cared for when she visits him. Good to have a text confirmation that all’s well. Highly recommended.

by Karen Dann on Basingstoke

Alex looked after my 2 cats on 2 separate occasions this year when I was on holiday. She was very thorough at the initial consultation, she had thought of everything, and it was obvious to me that her prime concern was the welfare of my cats in my absence. Whilst away she texted me on her first visit, and also left a daily log. I feel she really cares, will certainly be using her again, and would highly recommend her. She also watered all my pot plants for me which was a real bonus.

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